Mobile / Sports
This page covers the three money operations on your grapikjitu account: adding funds, pulling winnings out, and verifying your identity so both directions stay open. We support ShopeePay, LinkAja, and QRIS as the confirmed payment rails — each one lives inside the Kasir section of your account menu after you log in.
ShopeePay, LinkAja, and QRIS are the three confirmed rails on grapikjitu right now. ShopeePay connects through the app you already have — you scan or enter the amount inside Kasir, approve in the ShopeePay app, and the balance reflects in your account. LinkAja follows a similar path: select it in Kasir, confirm the transfer in your LinkAja wallet, and wait for the status to update. QRIS works for any compatible mobile banking or e-wallet app that reads a QR code — grapikjitu generates the code in Kasir, you scan it from your preferred app, and the session closes once payment clears.
Select ShopeePay in the Kasir tab, enter your deposit amount, then approve the transfer inside your ShopeePay app. The amount posts to your grapikjitu balance once the wallet confirms the transaction on its side.
Choose LinkAja from the Kasir menu, copy the payment reference shown, then open LinkAja to complete the transfer. Your account balance updates after LinkAja sends the confirmation back to our system.
Pick QRIS in Kasir and a QR code appears on screen. Open any QRIS-compatible banking or e-wallet app, scan the code, confirm the amount, and submit. Works across most Indonesian mobile banking apps that support QRIS.
Every completed payment creates two records: one in your wallet app and one in your grapikjitu transaction history under Riwayat. When the amounts match but statuses differ — for instance, your wallet shows the money left but your grapikjitu balance has not moved — the reference number is what connects them. Copy it from the wallet receipt and share it with our support team so they can trace the exact payment leg.
Every wallet payment generates a unique reference number. Copy this from your ShopeePay, LinkAja, or QRIS receipt and keep it until your grapikjitu Riwayat shows Berhasil. It is the single most useful piece of evidence if a transaction needs checking.
Riwayat uses three status labels: Pending means the payment is still being matched; Berhasil means the balance has been credited or debited; Gagal means the transaction did not complete and no funds moved on the grapikjitu side.
Open Riwayat from your account menu to see a timestamped list of every deposit and withdrawal on your account. Each row shows the method used, the amount, and the final status. This is the record we work from when you contact support.
Save the wallet app screenshot, the reference number, and the date-time of the transaction. These three pieces together let support match your payment to our ledger without delay. A reference number alone is enough in most cases; a screenshot adds confidence when amounts are disputed.
Keeping your grapikjitu account and its transactions safe comes down to four consistent habits: always use the correct domain, verify your identity once through Profil Saya so the withdrawal path stays open, link only wallets that belong to you, and contact support through the channel published on this site. We do not send payment requests by external SMS or social media — any message asking you to pay outside the Kasir menu is not from us. If something looks unfamiliar in your Riwayat, contact support with the reference number before taking any other action.
Always access grapikjitu through grapikjitu. Bookmark the address after your first login. Accessing through an unverified link can expose your account credentials before you reach the Kasir page — check the address bar each session.
Account verification under Profil Saya confirms that the name on your account matches the wallet owner. This single step keeps your withdrawal route from being blocked later. Upload the document shown in the verification form — we review and confirm.
Deposit and withdraw using wallets registered in your own name. ShopeePay, LinkAja, and QRIS accounts that belong to a third party will not match your verified identity, and the transaction can be held pending a manual check.
Published support is available through the contact channel shown on grapikjitu. For transaction disputes, have your reference number ready before you open a chat. We work from the Riwayat ledger and your wallet receipt to resolve the issue.
Adding funds works through the Kasir tab in your grapikjitu account. Once you log in, that tab is the only place where a deposit can be started — we do not accept transfers sent directly to an account number without going through Kasir first, because the system needs to generate a reference that links your wallet payment to your balance.
Log in to your grapikjitu account and tap the Kasir tab from the main menu. This is where all deposit methods are listed with their current availability status for your account.
Select ShopeePay, LinkAja, or QRIS from the Kasir menu. Enter the amount within the minimum and maximum shown on the screen — the system will not process a figure outside that range.
Follow the prompt to your wallet app — approve the ShopeePay transfer, confirm the LinkAja payment, or scan the QRIS code with your banking app. Complete all steps without closing the session.
Return to grapikjitu and open Riwayat. When the status shows Berhasil, the amount is live in your balance and you can move to the game lobby. If it stays Pending, copy the reference number and contact support.
Withdrawals follow a path inside the same Kasir section you use for deposits. The key condition before any withdrawal is processed: your account must have passed identity verification under Profil Saya, and the wallet you select must match the name on your account. Choose the wallet method from the withdrawal list in Kasir — ShopeePay, LinkAja, or QRIS — then enter the amount you want to withdraw. The screen shows the minimum withdrawal amount for your selected method.
Log in, open Kasir, and select the withdrawal option. The page shows your current withdrawable balance and the list of available wallet methods tied to your account.
Choose ShopeePay, LinkAja, or QRIS as the destination. Enter an amount at or above the minimum shown. The form will not accept a figure below the minimum or above your available balance.
Review the withdrawal details on the confirmation screen — wallet, amount, and the name shown. Confirm the request. A Pending entry appears immediately in Riwayat.
Once the transfer is sent to your wallet, Riwayat updates to Berhasil and you will see the incoming amount in your ShopeePay, LinkAja, or QRIS wallet. If the status stays Pending longer than expected, bring the reference number to support.
Identity verification on grapikjitu is a one-time step under Profil Saya. We ask for it to confirm that the person operating the account and the wallet owner are the same — this protects you from someone else requesting a withdrawal using your balance. Upload the identity document shown in the verification form. Once our team reviews and approves it, the Berhasil status appears in Profil Saya and your withdrawal path is fully open. You do not need to repeat this process unless you change your registered wallet or we flag an account security review.
After login, navigate to Profil Saya from the account menu. The verification status is displayed there — if it shows Belum Diverifikasi, tap the verify button to begin.
Follow the on-screen instructions to upload the required identity document. Make sure the image is clear and all four corners of the document are visible — blurry uploads extend the review time.
Our team reviews submitted documents and updates your status. When the verification is approved, Profil Saya shows Terverifikasi and withdrawal requests can be submitted without restriction.
The name on your identity document must match the name registered on the ShopeePay, LinkAja, or QRIS account you use. A mismatch will hold the verification and we will contact you through the registered account email.
These are the questions we hear most often from people setting up their deposit or withdrawal on grapikjitu. Each answer points to the specific step or screen inside your account that resolves the issue — rather than general advice. If your situation is not covered here, contact support through the channel shown on grapikjitu with your reference number ready.
ShopeePay, LinkAja, and QRIS are the confirmed deposit methods. Open the Kasir tab after login to see which ones are active for your account. The list shown there reflects current availability, which can vary by account tier and region.
Copy the reference number from your ShopeePay receipt and open Riwayat in your account. If the status shows Pending, wait for the next status update. If it stays Pending, contact support with the reference number and a screenshot of the ShopeePay confirmation.
The minimum for each withdrawal method is shown live inside the Kasir menu at the moment you select the method. We do not publish a fixed figure here because it can be adjusted. Always check the Kasir screen for the current minimum before submitting a request.
Withdrawals require identity verification under Profil Saya. If your status there shows Belum Diverifikasi, complete the document upload first. Once verified, the withdrawal form will proceed normally. This step is required once and protects your balance from unauthorised payout requests.
Yes — grapikjitu generates a QRIS code in Kasir and you scan it using any QRIS-compatible mobile banking or e-wallet app. The transaction closes once your app sends payment confirmation. Make sure you scan the code shown in your current Kasir session, not a saved screenshot from an earlier one.
Open Riwayat in your account and find the entry matching the date, time, and amount of your LinkAja transfer. The reference number in Riwayat corresponds to the one in your LinkAja transaction history. Keep both on hand if you need to contact support about a discrepancy.