Mobile / Sports
This policy explains exactly what data grapikjitu collects when you access the lobby, make a deposit through DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS, and how we use, store, and protect that information. Availability and data handling obligations depend on local law and the eligible region in which you access this platform.
When you create an account, grapikjitu records the registration details you submit — name, contact address, and the wallet identifier you use to fund your account, whether that is DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS. Transaction records are kept to reconcile deposits and withdrawals against your account balance. When you browse the lobby — moving between slots, live tables, or the sportsbook — session data such as device type, browser agent, and IP address is logged automatically. We use this to keep your session consistent and to detect unusual access patterns that may indicate unauthorised entry. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors is limited to what those processors need to complete the transaction you initiated. Game content is delivered through our studio partners — Joker, Pragmatic Play, Bigtime Gaming, PlayStar — and those providers may receive a session token to authenticate your game session; they do not receive your full payment profile. Retention periods apply to each data category as required by applicable local regulation, and we review these periods when the law changes.
Not every part of your experience falls under the same data rules. This section draws clear lines between what grapikjitu directly controls and what is governed by a third party's own terms.
All data collected during login, account registration, password reset, and session management on grapikjitu falls directly under this policy. We control the storage, access logs, and retention for these records.
When you complete a deposit or withdrawal via DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS, the transaction data passes through the relevant payment processor. Their own privacy terms govern what they hold; we only retain the reference ID and amount on our side.
Game sessions run through studio content from Joker, Pragmatic Play, Bigtime Gaming, and PlayStar. These providers receive a session token but not your payment credentials. Game session logs held by those studios are outside the scope of this policy.
Any external link you follow from grapikjitu — including support tools, verification services, or informational pages — is outside this policy. Once you leave our domain, the destination site's own terms apply.
Your account data is not a locked file. There are four practical steps available to you at any time. First, you can view the personal details and wallet identifiers attached to your account by opening the account settings page after login — the fields displayed there reflect what we currently hold. Second, if any detail is inaccurate — for example, a wallet reference that no longer matches your active DANA or OVO account — you can submit a correction request through the support channel and we will update the record after verifying ownership. Third, if you want to know what data categories we hold in total, a written request to our support team will produce a summary. Fourth, if you believe data is being handled outside the terms of this policy, raise the question with us directly; we will respond and, where the concern is valid, correct the handling. All requests are handled in the order received. Where local law grants additional rights beyond these four steps, those rights apply in full.
Open account settings after login to see the personal details and wallet references we currently hold for your account.
Submit a correction via our support channel if a stored detail — name, contact address, or payment wallet reference — is no longer accurate.
Send a written request to support if you want a full list of the data categories attached to your account. We will respond with a clear summary.
If something in this policy is unclear or you believe your data has been handled incorrectly, contact us directly. We will review and respond in writing.
Privacy questions deserve a direct answer, not a queue of automated replies. Below are the three contact paths available for policy-related matters — choose the one that fits how you work.
Open the chat widget from any page on grapikjitu. Describe your privacy question and reference your account username so our team can locate the relevant data record quickly.
Send your written data request or policy question to the support email address shown in your account dashboard after login. Include your registered contact and the specific data category your question concerns.
The help section inside your account dashboard lists current contact options and any published policy update notices. Check there first for the most current version of this document.
Handling your data carefully is not a policy formality — it shapes whether your account works reliably and whether your wallet references stay accurate across sessions. These four areas show the concrete practices behind this policy.
We use session cookies to keep you logged in and preference cookies to remember your lobby state — for example, whether you last accessed the slots or live tables section. You can adjust cookie permissions through your browser settings at any time.
Access to stored account data is restricted to authenticated sessions. Login attempts are logged, and repeated failed attempts trigger a temporary hold on the account. We recommend keeping your registered contact details current so account recovery works when you need it.
Transaction records tied to DANA, OVO, GoPay, ShopeePay, LinkAja, and QRIS deposits are retained for the period required under applicable local regulation. Once that period passes, records that are no longer needed for account reconciliation are removed from active storage.
When this policy changes, the updated version is published at grapikjitu/privacy-policy/ with a revision note at the top of the page. Continued use of the account after a published update constitutes acceptance of the revised terms where local law permits.
These are the questions we receive most often about how personal data is handled, what rights you have, and how to act on them.
We collect the registration details you submit — name, contact address, and the wallet identifier you link to your account (DANA, OVO, GoPay, ShopeePay, LinkAja, or QRIS). Device and session data is also logged automatically when you access the lobby. No additional data is collected beyond what you provide or what your session generates.
Your wallet reference is shared only with the payment processor needed to complete the transaction you initiated. We do not pass it to game studios, advertisers, or unrelated third parties. Game providers such as Pragmatic Play or Joker receive only a session token, not your payment details.
Open the account settings page after login — the fields shown there reflect the personal and wallet details we currently hold. For a full summary of all data categories, send a written request through our support channel and we will respond with a clear list.
Yes. If a stored detail is inaccurate — for example, an outdated contact address or an old wallet reference — contact support with your account username and the correction needed. Where local law permits removal requests, those requests are handled in the order received after ownership is verified.
We use session cookies to maintain your login state and preference cookies to remember your last lobby position. You can adjust or block cookies through your browser settings. Note that turning off session cookies will affect your ability to stay logged in across page loads.
The current version of the policy is always at grapikjitu/privacy-policy/. When we publish an update, a revision note appears at the top of the page. We recommend checking this page periodically, especially after receiving any account notification from us.